These rules of accommodation at the guest house are general and may vary depending on the type of room. Please check the description of your room. For your safety, video surveillance is conducted on the territory.
Check-in | 3:00 PM |
Check-out | 12:00 PM |
Booking cancellation |
The guest can cancel the reservation free of charge according to the rate at which he made the reservation. Carefully read the rules for free cancellation of the reservation when you make an order on the guest house's website. Upon check-in, a deposit of 5,000 rubles (refundable money) is withheld. |
Children |
Children under the age of 14 will be able to stay at the hotel without their parents only if they have a notarized power of attorney from their parents to the accompanying person. If the child is traveling with mom or dad, of course, a power of attorney is not needed. |
Pets |
It is allowed to stay with dogs up to 8-10 kg., in agreement with the administration. The cost of living with an animal: 1000 rubles per day plus a deposit of 5000 rubles. |
Smoking |
Smoking on the territory of the guest house in a designated area. |
Rest and sleep time. |
Dear guests, the time of silence on the territory of the Sosnovy Dvor guest house is from 23.00 to 08.00 the next day. When planning your leisure time, please treat your neighbors living on the territory of the guest house carefully and with understanding. Please note that children and the elderly can stay on the territory of the guest house, who also need rest during the daytime. Dear guests with children, if you are planning a vacation with children at a tender age, we ask you to take into account the peculiarities of recreation in the southern region: these are noisy companies, loud music both outside the guest house (neighboring accommodation facilities) and on our territory. We will not always be able to influence what is happening outside our territory. |
Life situations |
In case of conflicts with other guests, situations related to the state of your health and your loved ones, please contact the administration immediately in order to resolve them as soon as possible. If there are problems with plumbing equipment, household appliances, furniture, etc. in your room, we ask you to immediately inform the administration in order to eliminate them and call specialists in a timely manner. In high season, most highly specialized craftsmen are in demand and cannot always fix breakdowns on the day of application. |
In order to avoid conflict situations and misunderstandings on your part, carefully read the cancellation policy when you make an order. The guest can cancel the stay at any time, after paying for the actual time of stay in the guest house. Upon check-in, a deposit amount of at least 5,000 rubles is withheld.